Happy to Translate
- What is the “Happy to Translate” Logo?
- Becoming a ‘Happy to Translate’ Logo Organisation FAQ
- Membership Application Form
- Strategic Advisory Group and Members' Forum
- Timescale
- Information for Users
- Information for Service Providers
- Press Room
- Contact
The “Happy to Translate” Logo is trade mark protected and may not be reproduced without permission.
WHAT IS THE “HAPPY TO TRANSLATE” LOGO?
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Communities Choice of Happy Logo. Research Report (PDF) |
As part of its ongoing effort to promote equal opportunities for all communities in Scotland, Trust, Hanover (Scotland) and Bield Housing Associations developed the concept of the “Happy to Translate” Logo Initiative. In January 2003, the initiative received grant funding from the Scottish Executive and Communities Scotland. The initiative was previously funded by the Scottish Government and Communities Scotland.
The “Happy to Translate” Logo will be a key tool in providing Black and Minority Ethnic communities with equal access to information and services, as required by the Race Relations (Amendment) Act 2000. Participating public sector organisations will display the official logo on their literature and in reception areas to let non-English readers and speakers know they will provide quality translation and interpreting services. The use of the logo will include good practice guidelines and monitoring and evaluation techniques in order to establish and maintain a customer-oriented approach for the provision of language assistance.
The Associations are delighted by the initial support of the Scottish Executive and Communities Scotland in developing this project, and the Logo will be an integral part of the former’s strategic commitment to develop better communication between service providers and Black and Minority Ethnic communities.
Frequently Asked Questions
The Frequently Asked Questions is designed to provide answers to
questions about the Happy to Translate Logo Initiative.
If an organisation or individual feel that they require more information
please contact the Happy to Translate Logo Initiative support Team.
Becoming a ‘Happy to Translate’ Logo Organisation FAQ (PDF)
Membership Application Form
The Membership Application Form is designed to be used by public and
private sector organisations that wish sign up to the use of the Happy to
Translate Logo. Any organisation wishing to take up membership to use
the Logo should contact the Happy to Translate Logo Initiative Support
Team as per the address provided at the bottom of this form.
Membership Application Form (PDF)
STRATEGIC ADVISORY GROUP AND MEMBERS' FORUM
The initiative was originally led by a Steering Group, made up of representatives from the funding bodies and pilot organisations to oversee the development and progress of the project. This has now evolved into two groups, the Strategic Advisory Group and Members' Forum. These groups include:
Funding body
Pilot Organisations
The member organisations are as follows:
- Bield Housing Association
- Cairn Housing Association
- Care Commission
- City of Edinburgh Council
- City Warm
- Clyde Valley Housing Association
- Crown Office Procurator Fiscal Service
- Cube Housing Association
- Drumchapel Housing Co-operative
- East Kilbride and District Housing Association
- Forth Housing Association
- Lothian and Borders Police
- Glasgow Housing Association
- Glen Oaks Housing Association
- Govanhill Housing Association
- Grampian Housing Association
- Hanover (Scotland) Housing Association
- Kingdom Housing Association
- Knowes Housing Association
- Maryhill Housing Association
- Moray Council
- Moray Housing Partnership
- North Glasgow Housing Association
- Ochil View Housing Association
- Office of the Scottish Charity Regulator
- Paradigm Housing Group
- Pentland Housing Association
- Queens Cross Housing Association
- Scottish Criminal Cases Review Commission
- Scottish Housing Regulator
- Scottish Refugee Council
- Shettleston Housing Association
- Southside Housing Association
- Tayside Fire and Rescue Service
- The Angel Group (Glasgow)
- Tollcross Housing Association
- Trust Housing Association
DEVELOPMENT TIMESCALE
Development and implementation will occur in four distinct phases over three years:
Phase 1.1
(April 2004 to March 2005) Design and finalisation of Logo design; development of operational standards, guidelines and procedures to support the use of the logo; establishment of a Steering Committee.
Phase 1.2
(Concurrently with Phase 1) Design of pilot programme including operational self-assessment procedures; mapping out launches and marketing campaigns.
Phase 1.3
(April 2005 to March 2007) Launch and pilot the Logo; monitor and assess its use through an evaluation framework.
Phase 1.4
(April 2006 – March 2007) Pending approval, rollout and promote the use of the Logo as a fully operational project with service providers throughout Scotland.
Phase 2.1
(April 2008 – March 2009) Development of field kit; a smaller version of the toolkit will be developed for portable use, this will be particularly useful for police, fire brigade and emergency services.
INFORMATION FOR USERS
Pilot organisations began a one-year pilot of the Logo in spring 2005. These have now been joined by many other organisations. Through grassroots networking, marketing materials have been rolled out to familiarise Black and Minority Ethnic communities with the Logo and raise awareness on its use.
INFORMATION FOR SERVICE PROVIDERS
The “Happy to Translate” Logo Initiative was piloted by participating organisations for one year which commenced spring 2005. Organisations interested in using the Logo will be entitled to apply for use. For further information, please contact one of the "Happy to Translate" Logo Support team.
20/6/05 – “Happy to Translate” Logo Initiative Wins 2005 British Diversity Award (PDF)
19/01/05 – Scotland’s Communities Select Official Logo for “Happy to Translate” Initiative (PDF)
CONTACT
If you require further information, or wish to have an informal chat about the project, contact the Logo Development Staff